Uber India’s Global Scaled Solutions (GSS) team based out of Hyderabad and Bangalore has led map updates across more than 150 cities across the world. These updates include road closures, new routes and COVID-19 containment zones during the recent lockdown, said the company.
As per the ride hailing company, the GSS team has led more than 200 localisation projects over the last few months, including in-app messages in local languages to keep riders and drivers updated about new offerings, closure of services, earning opportunities and financial assistance. Uber also claims that it has also improved product launches through data engineering and analytics programs and scaled quality assurance for all products and features launched globally from India.
On the safety front, the GSS team developed a mask verification feature in the app. This new technology verifies if drivers are wearing a mask by asking them to take a selfie before they go online.
GSS runs scaled programs for multiple products and businesses including Rides, Eats, Freight, Advanced technologies and Uber for business. Eighty percent of the GSS team is based out of Hyderabad and Bangalore, consisting of more than 100 program managers, engineers, analysts and product managers.