OnePlus released a statement last month acknowledging “green tint” and “black crush” display issues on the newly launched OnePlus 8 Pro. A few days after the statement, the company also released new updates, which allegedly fixed performance issues. However, users on the web are claiming that performance issues are still lingering. A user in the Reddit OnePlus community has now reported that the OnePlus support executive has acknowledged the “black crush” issue as a hardware flaw and the company is offering options including repair, return or replacement. However, OnePlus has not publicly addressed the issue, therefore, more information about the replacement / return policy of OnePlus 8 Pro is still awaited.
Update: OnePlus has clarified in a statement to Gadgets 360 that the ‘black crush’ problem is not a hardware problem. You can read more about it New coverage.
Oneplus Towards the end of April, tried to resolve known performance issues OnePlus 8 Pro With many software updates. company To roll OxygenOS 10.5.5 and oxygenOS 10.5.6 UpdateHowever, it seems that for some users the Green Tint and Black Crush Display problems were not completely resolved. Now a user on reddit Claiming that OnePlus support executive has acknowledged the problem as a “hardware issue” and is providing solutions such as replacement, return or repair. Notably, the company has not publicly addressed it.
Many issues to remember, on the latest OnePlus 8 Pro Emerged According to users on the OnePlus community forums, just after smartphone sales in Europe and the UK on 21 April, the OnePlus 8 Pro showed green tint on the display when its brightness was reduced. Similarly, the phone reported another problem, fixing the green tint problem. Users claimed that after disabling the DC dimming option to fix the green tint, they were able to solve the problem of black crush, resulting in some granular-framed frames.
At the moment, the OnePlus 8 and OnePlus 8 Pro models have not yet reached Indian consumers. Company though Appear However, the availability of Indian pricing Oneplus 8 The series is yet to be revealed. Hopefully, OnePlus will resolve these issues before the smartphone reaches Indian consumers.
Will OnePlus 8 Series be able to take iPhone SE (2020), Samsung Galaxy S20 in India? We discussed it Of class, Our weekly technology podcast, which you can subscribe through Apple Podcast or RSS, Download episode, Or simply hit the play button below.